Privacy Policy

Privacy Policy for an International Tool Marketplace

Account Data
Upon account creation, we may process your name, identifiers, preferred language, and preferred currency. To protect your account, passwords are stored in encrypted form and security controls are applied, including suspicious-login detection and attempt limitation.

Order Data
To execute an order, we process delivery and billing information, order contents, amount, currency, and tracking events (preparation, dispatch, delivery, return). Such information is necessary to provide the purchasing service.

Principal Uses
We use your information to process payments, prepare shipments, manage returns and refunds, prevent fraud, and improve the site experience. Internal analytics may be conducted to understand performance, without using more data than necessary.

Payment Security
Payments are supported by providers compliant with high standards. Exchanges are encrypted, and access to sensitive data is limited. We do not retain the full card number or the cryptogram; where references are retained, they take the form of technical identifiers.

Contact Details and Transactional Communications
Your telephone number and address are used for delivery and order-related notifications. Marketing communications, where they exist, are separate from transactional communications and may be managed through account preferences.

Sharing with Sellers and Providers
In a marketplace, certain information may be shared with the relevant seller and the providers necessary for fulfilment (courier, payment, anti-fraud). Sharing is limited to the information required — for example, delivery details and order contents — and is governed by confidentiality and security obligations.

Cookies and Similar Technologies
Cookies are used for session management, the cart, preferences, and security. You may control them via your browser. Refusal of certain cookies may prevent cart retention or access to certain functions.

International Processing
Operations may be carried out in different countries according to delivery location, hosting, or providers. We apply contractual safeguards and technical measures to preserve the confidentiality of information.

Retention
Information is retained for the duration necessary for the performance of services, then deleted, anonymised, or archived with restricted access. Certain data may be retained longer to comply with legal obligations or prevent fraud.

Your Rights
You may request access, rectification, deletion, and — subject to legal conditions — objection to or restriction of certain processing. You may also adjust information from your account where the option is available.